Shipping & Returns
When possible, we use 2nd-Life boxes, which means we take time to gather boxes destine for the trash from local businesses to up-cycle for our shipping needs. We ship from Chicago, IL USA.
U.S.A. Domestic: $5 for standard shipping on all orders. Expedited shipping is available and computed at checkout.
International: At this time, we are shipping outside of the U.S. to Canada only. We have negotiated discounted international shipping costs. Shipping options and costs will be provided during checkout. NOTE: orders to certain regions may include customs fees due from the customer at delivery.
Due to demand, please expect up 3 days before orders ship. Thank you for your patience. Carriers are experiencing longer than normal delivery times due to the holiday season.
We stand behind our products 100% and want you to enjoy them as much as we do. If you are unsatisfied, want to make a return, or just provide some feedback, please email us at firstname.lastname@example.org. Include the full customer name and email that was on the order. There is a $5 flat rate shipping charge on all returns.
Our team is small but mighty and we do our best to respond in a timely manner. We will get to your request as soon as possible. In the meantime we appreciate your patience 🙂